Professional Rug Cleaning

Caring for your rugs like they are our own. Request A Callback

"We’re delighted with how bright the colours look on our rug. It's like new again."

Free No Obligation Quote

When you contact us about your rug cleaning, we'll ask you a few questions about your rug, such as size, fibre type, stains, odours etc. You'll then be given a guide price for your rug cleaning based on the information you've given us.

Pick Up or Drop Off

If you're happy with the guide price we've given you, we’ll arrange to collect your rug at a convenient time, or if it is easier, you can drop it off to us at our studio. Once we have the rug we will give it an in-depth inspection, confirm the information you gave us when we spoke and we'll then confirm the price with you, which, providing the information you gave us was correct will be within the guide price originally given.

Love Your Rug

We won't start any work on your rug until you have OK'd the price and given the go-ahead. Your rug will then be treated to our 10 step Rug Cleaning process. On completion your rug will be returned to you, or you can collect it if that's easier. You can then love your refreshed and revived rug once again.

Are you Looking for a Professional Rug Cleaning Service?

Then you’ve come to the right place.

Is your rug looking a bit tired? Maybe the kids have left their mark, your dog has added an unpleasant odour, or it just needs a fresh start. Whatever the reason, it’s time to give your rug the TLC it deserves.

At Gold Star Rug Care, a small family-run business, we’ve been providing high quality rug cleaning services throughout Hertfordshire, Bedfordshire and surrounding areas since 2001. Our experience, professionalism and dedication ensure that your rugs will look fresh, clean, and sparkling again.

Watch this video to learn more about how we can bring the beauty back to your rugs.

Treat your rugs to the pampering they deserve, give them the Gold Star Rug Cleaning treatment

Beautiful rugs have a huge impact on the look and feel of your home. When they’re fresh and new, they brighten up dark spaces, create a sense of luxury, and help you express your personality through colours and patterns. However, over time, your once-loved rug can become dull and tired, making your whole room feel washed out and unloved.

Rediscover the rich, vibrant colours, intricate patterns, and soothing textures that once made your rug a prominent and cherished feature in your home.

Professional rug cleaning and regular maintenance can remove deeply ingrained dirt, helping your home look and smell fresh and clean. It also dramatically extends the life of your rug.

With our local collection and delivery service, it’s never been easier to give your rug the TLC it deserves. You can also drop off your rug with us if that’s more convenient.

We’re the only company in the area offering offsite rug cleaning facilities. This means we won’t get in your way, and you won’t have to worry about unfamiliar products, smells, or people in your home.

And rest assured, we’ll only bring your rug back when we’re completely satisfied that it’s clean. (Oh, and don’t worry, we will bring it back!)

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1. Dust Removal: Specialist beating machines at offsite rug cleaning facilities are essential for effective dust removal. Vacuuming alone cannot eliminate all dry soil. Can your vacuum remove all the dust shown in the photo?

2. Colour Run: Rugs cleaned at home take much longer to dry, leading to issues like colour run, dye bleed, and even shrinkage.

3. Fringes: These need to dry quickly after cleaning to avoid problems like cellulosic browning or dye bleed from the rug pile.

4. Damage to Flooring: Cleaning a rug inside your home risks excessively wetting your floor. On wooden floors, this can cause swelling or discolouration; on carpets, it can lead to dye transfer from the rug.

5. Odours: Wet rugs can produce strong odours that linger in your home, especially from pet stains and certain spillages.

6. Drying: Proper drying is crucial to prevent the issues mentioned above. Rugs need to dry quickly and under the right conditions, which cannot be achieved at home.

Be cautious of any company offering to clean your rugs at home, on your driveway, or in their garage for an extremely low price. You may regret it. Rug cleaning should be performed away from your home using the correct tools, methods, and cleaning solutions. Unlike wall-to-wall carpeting, rugs require specialised care.

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What Type of Rugs Do We Clean?

It doesn’t matter what type of rug you have, we pair our years of knowledge and experience with cutting edge equipment and methods then carefully select the right cleaning products to clean your rug safely, whether it’s a;

  • Persian
  • Afghan
  • Pakistan
  • Turkish
  • Chinese
  • Indian
  • Iranian
  • Nepalese
  • Modern or Antique
  • Wool or synthetic
  • Tufted or woven
  • Silk, viscose and even sheepskins/Hides

Whether your rug is modern or oriental, from a rug specialist or high street store, it is your rug, a rug you love and when it has the Gold Star Rug Cleaning treatment, we will take care of it like it was our own.

Want to see what makes our rug cleaning process so special? Click the button below to see how your rug will be treated

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7 reasons why you should choose us for your Rug Cleaning

The only Rug Cleaning Service that you should trust to look after your beloved rugs.

As the most recommended specialist rug cleaning company in the area, we’ll provide you with the highest quality cleaning around.

  1. Family-Run Business:  We’re a friendly, family-run business that has been cleaning rugs since 2001, our passion for rugs drives our exceptional service.
  2. Fully trained and insured: Every member of our team is fully trained and insured, and we’re we’re proud members of NCCA & Woolsafe, Your rugs are in safe hands with certified professionals.
  3. Dedicated Rug Cleaning Studio: We have the only dedicated rug cleaning studio in the area, equipped with the right tools, products and methods to clean your rugs without using harsh chemicals, which ensures a thorough and safe cleaning process.
  4. Transparent Pricing: We provide honest pricing with no hidden fees. You’ll know exactly what you’re paying for, with no surprises.
  5. Trusted By Other Cleaners: Other cleaners trust us and bring their customers’ rugs to us for cleaning. Our reputation among professionals speaks volumes about our quality and reliability.
  6. Deep Down Clean: Your rug will get a deep-down clean, not just a quick cosmetic surface clean.
  7. Convenient Service: We’ll collect and return your rug or you can drop it off to us for cleaning, we’ll even make you a coffee, or you can visit the onsite cafe for coffee and cake, It’s amazing.

Click below to see what our customers said about their rugs after having them cleaned by us.

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Turkish Rug Cleaning

We collected this Turkish Rug for cleaning after the homeowners’ neighbour had a fire in their home.

As you can see from the photos the rug was affected by the smoke and soot and required specialist rug cleaning. Once it had been cleaned the customer was over the moon with the results.

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Viscose Rug Cleaning

This viscose rug was bought into us for cleaning, it was heavily soiled and had various areas of staining, it needed careful cleaning due to the fibre type, Viscose can be a tricky fibre to clean.

The colour of the rug really came back after the clean, another happy customer.

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Silk Rug Cleaning

We collected this rug for our customers’ home as they were unable to lift it.

The rug is approximately 50 years old and has a lot of sentimental value to the owner. As you can see from the photos, it has a lot of wear and pile distortion visible, but with some care and the correct methods used it cleaned up well.

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Modern Rug Cleaning

This modern rug was dropped into the office by a local customer, it was his wife’s favourite rug. As you can see from the before photo, it was very heavily soiled, it was in one of the busiest rooms of the house and the dog loved to lay on it, and they had tried to clean it themselves with a DIY machine.

The rug was very sticky from the cleaning products they had used and with the grease from the dog’s coat, it had become a dirt magnet, this rug clean was a rewarding one as you can see, it wasn’t easy but it was worth it just to see the customers face, definitely an extreme makeover.


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Louis De Poortere Rug Cleaning after from

Louis De Poortere Rug Cleaning

This Louis De Poortere Mad Men Rug was very heavily soiled, as you can see from the photo.  These are designer rugs and, as with many designer rugs, the fibre used to make them isn’t always the most suitable for the use of the rug.
This was a cotton fibre and with a rug as heavily soiled as this, cleaning can be problematic if not done correctly, as you can see from the ‘After’ photo the rug cleaned up very well, although it did take some work.


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Wool Rug Cleaning after from

Wool Area Rug Cleaning

This modern Area Rug needed cleaning after the owner realised how dirty it had become when it was moved into a room with more light, she could see the dirt and stains on it.

We collected it, gave it a professional rug clean and brought it back to life.



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"The colours have simply been brought back to life!"

I had my very very dirty and dusty ten year old rug cleaned. The rug has been returned in such good condition I hardly recognise it. The colours have simply been brought back to life - I had almost forgotten what it's true colours were. And as for the weight!! Now that all the brick dust and plaster have been removed, I am now able to carry the rug without breaking my back! A truly superb job. The whole team were professional, courteous and friendly and the fact that the rug was picked up and dropped off is really excellent service. I will definitely be recommending 5 star to anyone and everyone. 

"It feels AMAZING to walk on - you guys are brilliant"

We unwrapped our rug today and put it under the dining table. It feels AMAZING to walk on - you guys are brilliant. Thank you so much.

"The colours have come back so fresh and vibrant"

My rug looks like new and I couldn’t be more pleased. The colours have come back so fresh and vibrant and it smells so nice and clean Thankyou very much. I shall look forward to seeing you in September to clean my suite.

"Have already recommended you to a friend"

Really pleased with the rug and your excellent customer service throughout, have already recommended you to a friend who is looking for someone to clean a rug.

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