Professional Rug Cleaning

Caring for rugs like they're our own. Request A Callback

We’re delighted with how bright the colours look on our rug. It's like new again.

Free No Obligation Quote

When you contact us about your rug cleaning, we'll ask you a few questions about your rug, such as size, fibre type, stains, odours etc. You'll then be given a guide price for your rug cleaning based on the information you've given us.

Whats Next

If you're happy with the guide price we've given you, we’ll arrange to collect your rug at a convenient time, or if it is easier for you, you can drop it off to us at our studio. Once we have the rug we will give it an in-depth inspection and confirm the information you gave us when we spoke. Once the inspection is complete we will confirm the price with you, which, providing the information you gave was correct the price will be within the guide price given..

Love Your Rug

We won't start any work on your rug until you have OK'd the price and given the go-ahead. Your rug will then be treated to our 10 step cleaning process, on completion we’ll return your rug to you, or you can collect it. You can then love your refreshed and revived rug once again.

Are you Looking for Professional Rug Cleaning?

Then you’ve come to the right place.

Is your rug looking worse for wear, have the kids made a mess all over it, does it have an unpleasant odour from the dog, or have you simply fallen out of love with it and it needs freshening up?

Then it’s time to give your rug the TLC it deserves to get it looking fresh, clean and sparkling so you’ll fall back in love with it all over again.

Here at Gold Star Rug Care, a small family run business, we’ve been providing high quality rug cleaning services throughout Hertfordshire, Bedfordshire and surrounding areas since 2001 and have the experience, professionalism, workmanship and care to bring the beauty back to your rugs. Take a quick look at the video on the right to find out a little more.

Treat your rugs to the pampering they deserve by giving them the Gold Star rug cleaning treatment

Beautiful rugs have a huge impact on the look and feel of your home. When they’re fresh and new, they brighten up dark spaces, create a sense of luxury, and help you to express your personality through colours and patterns. But it’s inevitable that over time, your once loved rug will become dull and tired. When this happens, your whole room can feel washed out and unloved. 

Rediscover the rich vibrant colours, intricate patterns and soothing textures that once made your rug such a prominent and loved feature in your home.

Professional Rug Cleaning and regular maintenance of your rugs can remove deeply ingrained dirt to help your home look and smell fresh and clean, as well as dramatically extending the life of your rug.

Our local collection and delivery service means it’s never been easier to give your rug the TLC it’s been longing for, or you can easily drop your rug off to us if it’s easier.

See, we’re the only company in the area that offer offsite rug cleaning facilities. That means we won’t get in your way, and you won’t have to worry about unfamiliar products and smells (and people) in your home either.

And we’ll only bring it back when we’re completely satisfied that it’s clean. (Oh don’t worry, we will bring it back)


  1. Dust Removal– This requires specialist beating machines only available at offsite rug cleaning facilities, vacuuming alone will not all of the dry soil. Can your vacuum remove all that dust in the photo?
  2. Colour Run– Rugs cleaned in the home will take much longer to dry, the extended drying times can lead to many issues including colour run, dye bleed, and even shrinkage
  3. Fringes– these need to be dried very quickly after cleaning to avoid problems such as cellulosic browning or dye bleed from the pile of the rug
  4. Damage to flooring– If the rug is cleaned inside your home there is a risk your floor could get excessively wet, if it is on a wooden floor it could cause the wood to swell or even discolour if it is on a carpet it could cause issues with dyes transferring from the rug.
  5. Odours– Rugs can have some very strong odours when wet and will linger in your home for some time, pet odours and some spillages can be particularly unpleasant.
  6. Drying– One of the most important parts of the cleaning process, rugs need to be dried quickly and under the correct conditions to prevent some of the issues above, this cannot be done in the home.

Be very wary of any company offering to clean your rugs in your home, on your drive or in their garage for a ridiculously low price, you may regret it. Any rug cleaning should be carried out away from your home using the correct tools, methods and cleaning solutions, they should not be cleaned at your property like wall-to-wall carpeting would be – they are very different.

Rug Cleaning Rug dust swept in pile from

What Type of Rugs Do We Clean?

It doesn’t matter what type of rug you have, we pair our years of knowledge and experience with cutting edge equipment and methods then carefully select the right cleaning products to clean your rug safely, whether it’s:

  • Persian
  • Afghan
  • Pakistan
  • Turkish
  • Chinese
  • Indian
  • Iranian
  • Nepalese
  • Modern or Antique
  • Wool or synthetic
  • Tufted or woven
  • Silk, viscose and even sheepskins/Hides

So whether your rug is modern or oriental, from a rug specialist or high street store, it is your rug, a rug you love and when it has the Five Star Rug Cleaning treatment, we will take care of it like it was our own.

Rug Cleaning Pile of Rugs from (6)

Find Out How Our Rug Cleaning Can Transform Your Rug.

We Love Rugs…..our main goal is to do what is best and safest for your favourite rug. Unlike some companies, we Do Not use harsh chemicals, bleaching agents or any other products or methods that will harm your rug.

During our inspection, we will discuss any areas of concern regarding your rug and your options.

Perfect Rug Cleaning results, every time, with our 10-step process at our specialist rug cleaning studio

Want to see what makes our rug cleaning process so special? Click the button below to see how your rug will be treated

Rug Cleaning part cleanedChinese Rug Clean during from

7 reasons why you should choose us for your Rug Cleaning

The only Rug Cleaning Service that you should trust to look after your beloved rugs.

As the most recommended specialist rug cleaning company in the area, we’ll provide you with the highest quality cleaning around.

  1. We’re a friendly, family-run business who have been cleaning rugs since 2001.
  2. All our staff are fully trained and insured & we’re proud members of NCCA & Woolsafe
  3. We have the only dedicated rug cleaning studio in the area, using the correct equipment, products and methods to clean your rugs and NO Harsh Chemicals.
  4. We don’t just guess the prices, you’ll get honest pricing with no hidden fees.
  5. Other cleaners trust us and bring their customers’ rugs to us for cleaning.
  6. Your rug will get a deep-down clean, not a quick cosmetic surface clean.
  7. We’ll collect and return your rug or you can drop into us for cleaning, we’ll even make you a coffee.

With our specialist rug cleaning services, we can brighten dull colours and revive subtle hues, to give your treasured rugs a new lease of life.

By removing any unsightly marks and stains and reducing most lingering odours, your rug can become the centrepiece of your room once more. 

Click the button to read what our customers said about their rugs after having them cleaned by us.

our work


Turkish Rug Clean


Viscose Rug Cleaning


Silk Rug Cleaning


Modern Rug Cleaning – Extreme Makeover


Oriental Rug cleaning



Wool Rug Cleaning


One of our regular clients asked if we would
be able to do anything with her mothers
lounge carpet. Once cleaned the carpet
looked very different and our customer and
her mum were very pleased.

Rug Care specialist Rug Cleaning Logo
Woolsafe Fibre Care Specialist Logo
Textile Pro Rug Cleaning Logo
"The colours have simply been brought back to life!"

I had my very very dirty and dusty ten year old rug cleaned. The rug has been returned in such good condition I hardly recognise it. The colours have simply been brought back to life - I had almost forgotten what it's true colours were. And as for the weight!! Now that all the brick dust and plaster have been removed, I am now able to carry the rug without breaking my back! A truly superb job. The whole team were professional, courteous and friendly and the fact that the rug was picked up and dropped off is really excellent service. I will definitely be recommending 5 star to anyone and everyone. 

"It feels AMAZING to walk on - you guys are brilliant"

We unwrapped our rug today and put it under the dining table. It feels AMAZING to walk on - you guys are brilliant. Thank you so much.

"The colours have come back so fresh and vibrant"

My rug looks like new and I couldn’t be more pleased. The colours have come back so fresh and vibrant and it smells so nice and clean Thankyou very much. I shall look forward to seeing you in September to clean my suite.

"Have already recommended you to a friend"

Really pleased with the rug and your excellent customer service throughout, have already recommended you to a friend who is looking for someone to clean a rug.